Privacy Policy

Last updated 11 November 2026

Who we are

Find My Businesses (findmybusinesses.com) is run by Agency Office Ltd, a company registered in England and Wales (company number 08961498), registered office 167-169 Great Portland Street, London, W1W 5PF. We are registered with the Information Commissioner's Office (ICO) under number ZA331272. For anything about your personal information, email hello@findmybusinesses.com.

Agency Office Ltd is the controller of the personal information described here. The agents whose businesses appear on the site are separate businesses: when we pass them your enquiry, they become responsible for how they use it.

What we collect and why

• Your account: your name, email address, optional phone number and a securely hashed password, so you can sign in and use your shortlist, saved searches and Finder.
• What you're looking for: the brief you give your Finder (business type, area, budget, figures you need), the businesses on your board and any notes, NDA reminders and messages you forward to your Finder email address. We use these to check businesses for you and to send you the updates you ask for.
• Enquiries to agents: your name, email, phone number and message. We send these to the agent marketing the business so they can reply to you, and keep a copy so we can show you what you've sent and deal with any problem.
• Valuation requests: details of your business and how to contact you. We use these to give you an estimate and, where you ask for one, pass your request to one or more agents who cover your area and type of business.
• Agents who contact us: your agency's details and the contact details you give us, to set up your listings and talk to you about the service.
• Payments: paid Finder plans are taken by Stripe. Stripe handles your card details; we keep only what we need to know your plan is active.
• Security codes: if you reset your password, we send a one-time code by text message or email.
• How the site is used: we count page views and enquiries on our own servers (with IP addresses scrambled) to see which businesses are of interest and to keep the site working. If you accept analytics cookies, we also use Google Analytics to see how visitors use the site (pages visited, searches, and whether a form was sent, but not what you wrote in it). We don't use advertising cookies.

Our lawful bases are: providing the service you've asked for (your account, Finder, enquiries, valuations and paid plans); our legitimate interests in running, securing and improving the site and in passing enquiries to agents; and our legal obligations (for example, keeping payment records).

Who we share it with

• Agents: the agent for a business you enquire about, and the agents a valuation request is passed to.
• Service providers who work for us under contract: Stripe (payments), our text message provider (security codes), Google reCAPTCHA, which checks forms are being filled in by a person and not a bot, and, if you accept analytics cookies, Google Analytics (Google's privacy policy).
• Maps: business pages show map tiles from OpenStreetMap, whose servers see your IP address when your browser loads them.
• Anyone we are required to share information with by law.

We don't sell your personal information. Some of these providers may process information outside the UK; where they do, it is protected by the safeguards UK law requires.

Cookies

These cookies are needed for the site to work, so they don't need your consent:

• FMB.Auth keeps you signed in (up to 30 days).
• FMB.CSRF and a short-lived message cookie protect our forms and show the result of what you've just done.
• fmb_preview lets an agent who has been sent a preview link see their own businesses before they go live.
• ARRAffinity keeps your visit on the same server.
• fmb_consent remembers whether you accepted or rejected analytics cookies (one year).

Google reCAPTCHA, used on our forms, may set its own cookies.

Analytics cookies (Google Analytics, named _ga and _ga_..., kept for up to two years) are only set if you accept them in the banner. You can change your mind at any time with the cookie settings link at the foot of every page.

How long we keep it

We keep your account and Finder information while your account is open. If you close your account, we delete or anonymise it, except where we need to keep something for longer, for example payment records for tax purposes or an enquiry that is the subject of a dispute.

Your rights

You can ask us for a copy of your personal information, to correct it, to delete it, to restrict or object to how we use it, or to have it sent to you or someone else in a usable format. Email hello@findmybusinesses.com. If you're unhappy with how we've handled your information, you can complain to the ICO at ico.org.uk.

Changes

If we change this policy we'll update the date at the top, and tell you by email if the change affects you significantly.